Shipping policy

This website is operated by Alma Fragrances. Throughout the site, the terms “we”, “us” and “our” refer to Alma Fragrances. Alma Fragrances offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by them. New features or tools added to the current store are also subject to these Terms. We may update, change or replace any part by posting updates on this page; continued use constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or have consent for minor dependents to use this site. You may not use our products for an illegal or unauthorized purpose, violate laws in your jurisdiction, or transmit worms, viruses, or destructive code. A breach or violation of these Terms will result in immediate termination of your Services.

We reserve the right to refuse Service to anyone for any reason at any time. Your content, excluding credit card information, may be transferred unencrypted over networks and adapted to technical requirements; credit card information is always encrypted during transfer. You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission. Headings are for convenience only.

We are not responsible if information on this site is not accurate, complete or current. It is for general information only and reliance on it is at your own risk. Historical information is not current and is provided for reference only. We may modify site contents at any time without an obligation to update information; you are responsible for monitoring changes.

Prices may change without notice. We may modify or discontinue the Service, or any part or content of it, at any time without notice. We are not liable for any modification, price change, suspension or discontinuance.

Certain products or Services may be exclusively online, limited in quantity, and subject to return or exchange only according to our Refund Policy: [LINK TO REFUND POLICY]. We aim to display product colours and images accurately, but cannot guarantee your monitor’s display. We may limit sales, quantities, descriptions, pricing, or discontinue products at any time. We do not warrant that products, Services, information or material will meet expectations or that Service errors will be corrected.

We may refuse orders and limit or cancel quantities per person, household or order, including orders using the same account, credit card, or billing/shipping address. We may notify you of changes or cancellations using the details supplied. You agree to provide current, complete and accurate purchase and account information and promptly update your email address and payment details. For more details, review our Refund Policy: [LINK TO REFUND POLICY]

We may provide access to third-party tools over which we neither monitor nor control. They are provided “as is” and “as available” without warranties, representations, conditions or endorsement, and we have no liability arising from their use. Use is at your own risk and discretion. New Services, features, tools and resources offered through the website are subject to these Terms.

Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and have no liability for third-party materials, websites, products, Services or transactions. Review third-party policies carefully; complaints and questions about their products should be directed to that third party.

Comments, ideas, suggestions, proposals and other materials you send may be edited, copied, published, distributed, translated and otherwise used by us without restriction. We have no obligation to keep comments confidential, compensate for them, or respond. We may monitor, edit or remove unlawful, offensive or objectionable content. You are responsible for your comments and their accuracy, and they must not violate third-party rights or contain unlawful, abusive, obscene, misleading or malicious material.

Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]

Occasionally site or Service information may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We may correct errors, update information or cancel orders at any time without prior notice, including after an order has been submitted, except where required by law.

You are prohibited from using the site or its content for unlawful purposes; soliciting unlawful acts; violating laws; infringing intellectual property; harassment or discrimination; submitting false information; transmitting malicious code; collecting personal information; spamming, phishing, crawling or scraping; obscene or immoral purposes; or interfering with security features. We may terminate use of the Service for violating prohibited uses.

We do not guarantee uninterrupted, timely, secure or error-free Service, or accurate or reliable results. The Service and products are provided “as is” and “as available” without representation, warranties or conditions, express or implied. To the maximum extent permitted by law, Alma Fragrances and its directors, officers, employees, affiliates, agents, contractors, suppliers, Service providers and licensors are not liable for injury, loss, claim, or direct, indirect, incidental, punitive, special or consequential damages arising from use of the Service or products.

You agree to indemnify, defend and hold harmless Alma Fragrances and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys’ fees, arising from your breach of these Terms, incorporated documents, violation of law, or violation of third-party rights.

If any provision of these Terms is unlawful, void or unenforceable, it remains enforceable to the fullest extent permitted by applicable law. The unenforceable portion is severed and does not affect the validity and enforceability of remaining provisions.

Obligations and liabilities incurred before termination survive for all purposes. These Terms are effective until terminated by you or us. You may terminate by notifying us that you no longer wish to use our Services or by ceasing use of our site. If we believe you have failed to comply with a term, we may terminate without notice and deny access to Services; you remain liable for amounts due up to the termination date.

Failure to exercise or enforce any right or provision does not waive that right or provision. These Terms and policies or operating rules posted on this site constitute the entire agreement governing your use of the Service and supersede prior or contemporaneous agreements, communications and proposals. Ambiguities shall not be construed against the drafting party.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Arab Emirates.

You can review the most current version of the Terms at any time on this page. We may update, change or replace any part at our sole discretion by posting updates and changes to the website. Your continued use of or access to the website or Service following changes constitutes acceptance of those changes.

Questions about the Terms of Service should be sent to us at almafragrancesuae@gmail.com.